Staffing Optimization Expert

3 days ago


Manila, National Capital Region, Philippines SSG Full time

We're seeking a Staffing Optimization Expert to join our operations team at SSG. In this role, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to optimize staffing levels and enhance delivery processes.

Job Responsibilities:

  • Analyze workforce requirements and develop data-driven scheduling recommendations to ensure optimal staffing levels.
  • Utilize reports and forecasts to accurately predict workforce needs and make informed decisions.
  • Assume responsibility for producing schedules and reports, meeting client requests promptly and efficiently.
  • Collaborate with the operations team to identify areas for improvement and implement process enhancements.

Requirements:

  • Proven experience in workforce planning or capacity management.
  • Attention to detail and commitment to maintaining accuracy in scheduling and reporting.
  • Ability to prioritize workload, meet deadlines, and manage multiple tasks effectively.
  • Strong analytical skills, with experience creating reports and templates using MS Excel.
  • Excellent organizational skills, with ability to adapt to change and work collaboratively.
  • Professional communication skills, with a proven track record of effective written and oral communication.

What You'll Get:

  • Impact: Contribute to shaping the future of our operations and driving organizational success.
  • Collaborative Environment: Work closely with a dynamic operations team dedicated to improvement and innovation.
  • Growth Opportunities: Expand your skills and expertise in a supportive and encouraging environment.
  • Competitive Benefits: Enjoy a comprehensive benefits package and competitive salary.


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