Operations Efficiency Specialist

1 month ago


Davao City, Davao, Philippines Neksjob Full time

At Neksjob Corporation, we are committed to excellence in workforce management. As an Operations Efficiency Specialist, you will play a critical role in driving efficiency and performance within our team.

The estimated salary for this position is $50,000 - $65,000 per annum, based on industry standards and location considerations.

Job Description

As an Operations Efficiency Specialist, your primary responsibilities will include:

  • Acting as the first point of escalation for Intraday Analysts in terms of misses in Service Level agreements or challenges with Operations in executing real-time action plans.
  • Providing input to the WFM team in terms of conceptualizing intraday reports that drive efficiency to the team and also help in Operations performance.
  • Designing and automating reports to reduce inefficiencies by creating macros.

You will work closely with our WFM team to identify areas for improvement and implement process enhancements that drive results. Your expertise in MS Office (Word, Excel, PowerPoint) will be essential in creating high-quality reports and presentations.

Requirements

To be successful in this role, you will need:

  • A minimum of 6 months to 1 year of experience in RTA, preferably in a BPO or Non-BPO environment.
  • Good knowledge of MS Office applications, including Word, Excel, and PowerPoint.
  • No specific tool requirement, but experience in WFM Tools (e.g., eWFM, IEX, CMS Avaya, Blue Pumpkin, Aspect) is a plus.

If you have a passion for driving efficiency and performance, and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.



  • Davao City, Davao, Philippines Toplis Solutions Inc. - Davao Branch Full time

    Job Summary:The Logistics Operations Specialist plays a pivotal role in ensuring the efficient and timely transportation of goods. This position involves overseeing daily operations, coordinating routes, managing schedules, and maintaining communication between drivers, clients, and stakeholders.Key Responsibilities:Route Optimization: Plan and optimize...


  • Davao City, Davao, Philippines Workrei Manpower Services Full time

    Job DescriptionWe are seeking a skilled Operational Support Specialist to join our team at Workrei Manpower Services.About the RoleThis is an exciting opportunity for someone who is detail-oriented and organized, with strong communication and time management skills. As an Operational Support Specialist, you will play a crucial role in ensuring the smooth...


  • Davao City, Davao, Philippines Jathnier Corporation Full time

    Job Title: IT Operations SpecialistAbout Us:Jathnier Corporation is a leading organization that requires skilled professionals to join our team. As an IT Operations Specialist, you will play a crucial role in ensuring the smooth operation of our systems and processes.Estimated Salary: $40,000 - $60,000 per annum, depending on experience and...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    Job Overview: TORCH Solutions is seeking a dedicated and reliable Delivery Rider to join our team in Davao City. As a key member of our logistics team, you will be responsible for efficiently transporting packages and goods to our customers using our provided motorcycle.Estimated Salary: ₱24,000 - ₱30,000 per month, depending on experience.Key...


  • Davao City, Davao, Philippines Cyberbacker Careers Full time

    At Cyberbacker Careers, we are looking for a skilled Financial Operations Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring the accuracy and efficiency of our financial processes.The ideal candidate will have a sharp attention to detail and strong analytical skills, with experience in audit and...


  • Davao City, Davao, Philippines Cyberbacker Careers Full time

    Cyberbacker Careers">We are looking for a skilled Financial Operations Specialist to join our team. This is a permanent work-from-home opportunity that requires strong analytical and problem-solving skills.">As a Financial Operations Specialist, you will be responsible for creating quality measurements to track improvement in efficiency and accuracy,...


  • Davao City, Davao, Philippines Neksjob Philippines Full time

    Neksjob Philippines seeks a skilled Logistics Operations Specialist to join our team. As a key member of our logistics operations, you will be responsible for the safe and efficient transportation of goods to and from various destinations.About the Job:Salary: ₱80,000 - ₱120,000 per month, depending on experienceJob Description: Operate and drive trucks...


  • Davao City, Davao, Philippines Sixeleven Global Solutions & Services Full time

    About the RoleAt Sixeleven Global Solutions & Services, we are seeking a highly skilled Financial Operations Specialist to join our team. This individual will be responsible for performing general accounting functions related to accounts payable, accounts receivable and non-payroll timecards.Key Responsibilities:Verify and maintain an accurate backup for all...


  • Davao City, Davao, Philippines Workrei Manpower Services Full time

    We are seeking an exceptional Kitchen Operations Specialist to join our team at Workrei Manpower Services. As a key member of our culinary team, you will be responsible for ensuring the smooth operation of our kitchen, maintaining high food quality standards, and overseeing the performance of our kitchen staff.Salary: $65,000 - $85,000 per yearJob...


  • Davao City, Davao, Philippines Sixeleven Global Solutions & Services Full time

    About the RoleWe are seeking a highly skilled Financial Operations Specialist to join our team in Davao. As a key member of our finance department, you will be responsible for ensuring the accuracy and efficiency of our financial operations.Key Responsibilities:Prepare and analyze financial statements, including profit and loss statements, balance sheets,...


  • Davao City, Davao, Philippines DAVAO CONRETE POLES CORP. Full time

    Job Title: Manufacturing Operations SpecialistAbout Us:\uDavao Concrete Poles Corporation is a leading manufacturer of high-quality concrete poles for the infrastructure industry. We are committed to delivering exceptional products and services that meet our customers' needs.\


  • Davao de Oro, Davao, Philippines Virginia Food Inc. Full time

    Job OverviewVirginia Food Inc. is seeking a highly skilled Internal Control and Compliance Specialist to join our team. This role will be based in Compostela, Cebu.About the RoleThe successful candidate will be responsible for reinforcing standard procedure compliance in documentation and operational activities across both warehousing and distribution. They...


  • Davao City, Davao, Philippines Global Staff Network Full time

    Job Summary:We are seeking a highly skilled Financial Operations Specialist to join our team at Global Staff Network. As a key member of our financial team, you will be responsible for overseeing the company's financial data and compliance by maintaining accurate books on accounts payable and receivable, compliance, and daily financial transactions and...


  • Davao City, Davao, Philippines Global Staff Network Full time

    Job Summary:We are seeking a highly skilled Financial Operations Specialist to join our team at Global Staff Network.About the Role:The successful candidate will be responsible for maintaining accurate financial data and ensuring compliance with regulations. They will oversee daily financial transactions, manage accounts payable, reconcile accounts,...


  • Davao City, Davao, Philippines Workrei Manpower Services Full time

    Job OverviewWe are seeking a skilled Kitchen Operations Specialist to join our team at Workrei Manpower Services.ResponsibilitiesFood Preparation: Assist in food preparation activities such as cleaning, cutting, chopping and peeling food ingredients.Cleaning and Sanitising: Clean and sanitise food preparation areas based on industry hygiene codes and health...


  • Davao City, Davao, Philippines Maer Summit Konstrukt, Co. Full time

    About UsMaer Summit Konstrukt, Co. is a leading provider of innovative solutions and services.Job SummaryWe are seeking an experienced Operations Support Specialist to join our team.Key Responsibilities Payroll Processing: Assist in the preparation and processing of employees' payroll by gathering and analyzing daily time records. Admin Operations: Ensure...


  • Davao City, Davao, Philippines Cyberbcaker Careers Full time

    Job Overview: Cyberbcaker Careers is seeking a highly skilled Multilingual Real Estate Operations Specialist to support our property management team. This role involves handling inbound calls and coordinating repairs for renters, primarily working weekends.About the Role: The ideal candidate will be responsible for answering inbound calls from renters...


  • Davao City, Davao, Philippines SVCPH Inc. Full time

    Job DescriptionWe are seeking an experienced and skilled Accounting Operations Specialist to join our team at SVCPH Inc.About the RoleThis is a challenging role that requires strong analytical and problem-solving skills. As an Accounting Operations Specialist, you will be responsible for implementing accounting policies and processes from stock requisition...


  • Davao City, Davao, Philippines CEPAT KREDIT FINANCING INC. Full time

    Job DescriptionWe are seeking a skilled Financial Operations Specialist to join our team at CEPAT KREDIT FINANCING INC. This role involves overseeing the daily operations of our branch office, driving business growth and profitability, and ensuring excellent client service.Key Responsibilities:Manage and oversee the branch and subordinates to ensure...


  • Davao City, Davao, Philippines Apollo Technologies, Inc. Full time

    At Apollo Technologies, Inc., we are seeking a skilled IT Support Specialist to join our team.The estimated salary for this role is $65,000 - $90,000 per year, depending on experience and qualifications.About the JobThis is a dynamic position that requires excellent technical skills, customer service abilities, and problem-solving techniques. As an IT...