Customer Service Ambassador

1 week ago


Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time
Job Overview

Neksjob is seeking a highly skilled and courteous individual to join our team as a Customer Service Representative.

This role involves providing exceptional customer service through various channels, ensuring that every interaction with our clients leaves a lasting positive impression.

About the Job

We offer a very competitive salary of PHP 50,000 per month, along with world-class facilities, best-in-class health insurance for you and your dependents, paid leaves, and medicine reimbursement.

In addition to the above benefits, relocation assistance includes a transportation allowance of PHP 2,000, daily allowance of PHP 4,500, and free accommodation for up to 30 days provided by Neksjob.

Key Responsibilities
  • Respond to incoming calls from customers, answering questions and inquiries in a timely and professional manner.
  • Troubleshoot problems and provide information regarding Neksjob's products or services.
  • Handle complaints in a fair and efficient manner, escalating issues when necessary.
Requirements

To be successful in this role, you will need:

  • A high school graduate or senior high school graduate (new curriculum)
  • Above average English communication skills
  • Good computer navigation skills on multiple systems
  • Type at a speed of 25-30 WPM
Benefits and Perks
  • A very competitive salary of PHP 50,000 per month
  • World-class facilities
  • Best-in-class health insurance for you and your dependents
  • Paid leaves
  • Medicine reimbursement
  • Relocation assistance including a transportation allowance of PHP 2,000, daily allowance of PHP 4,500, and free accommodation for up to 30 days provided by Neksjob


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