Customer Service Specialist
1 month ago
At TalentSync Training and Development, we are committed to providing exceptional customer service experiences. As a Customer Service Specialist, you will play a crucial role in ensuring that our clients receive top-notch support.
About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist. This is an excellent opportunity for those who want to build a successful career in customer-facing roles.
Key Responsibilities- To provide exceptional customer service via phone, email, or chat, addressing client inquiries and concerns promptly and professionally.
- To work closely with our internal teams to resolve complex issues and escalate when necessary.
- To maintain accurate records of client interactions and update our systems accordingly.
To be successful in this role, you must possess:
- A high school diploma or equivalent.
- Excellent English communication skills.
- The ability to work on shifting schedules and extended hours.
- Candidates located within Cebu Province only.
As a valued member of our team, you can expect:
- Competitive salary with high incentives (PHP 25,000 - PHP 35,000 per month).
- Paid training to enhance your skills and knowledge.
- HMO benefits, government-mandated benefits, paid leaves, and more.
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