Customer Service Specialist

7 days ago


Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Developement Full time
TalentSync Training and Development: An Opportunity for Growth

At TalentSync Training and Development, we are committed to providing exceptional customer service experiences. As a Customer Service Specialist, you will play a crucial role in ensuring that our clients receive top-notch support.

About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist. This is an excellent opportunity for those who want to build a successful career in customer-facing roles.

Key Responsibilities
  • To provide exceptional customer service via phone, email, or chat, addressing client inquiries and concerns promptly and professionally.
  • To work closely with our internal teams to resolve complex issues and escalate when necessary.
  • To maintain accurate records of client interactions and update our systems accordingly.
Requirements

To be successful in this role, you must possess:

  • A high school diploma or equivalent.
  • Excellent English communication skills.
  • The ability to work on shifting schedules and extended hours.
  • Candidates located within Cebu Province only.
What We Offer

As a valued member of our team, you can expect:

  • Competitive salary with high incentives (PHP 25,000 - PHP 35,000 per month).
  • Paid training to enhance your skills and knowledge.
  • HMO benefits, government-mandated benefits, paid leaves, and more.


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