Technical Service Specialist

10 hours ago

Pasig, National Capital Region, Philippines beBeeService Full time ₱3,000,000 - ₱5,000,000

We are seeking a highly organized and detail-oriented Service Writer to join our team.

About the Role

The ideal candidate will prepare accurate and timely service quotes, maintain clear communication with internal teams and customers, and support the service workflow from inquiry to completion.

Key Responsibilities:
  • Prepare detailed and accurate service and parts quotes using software or equivalent systems
  • Review service requests, technical specifications, and diagnostic reports to determine labor and parts requirements
  • Coordinate with technicians to ensure accuracy and completeness of quotes
  • Maintain a consistent and professional format and structure across all quote documentation
  • Serve as the main point of contact for service inquiries and quote updates
  • Communicate clearly with customers regarding quote timelines, revisions, and service expectations
Requirements:
  • Bachelor's degree in a related field preferred
  • 2+ years of administrative, estimating, or quoting experience in a service or technical environment
  • Experience in the trucking or engineering industries is preferred but not required
  • Proficiency with quoting software; experience with QuoteWriter is a strong plus
  • Experience using CRM systems or workflow management tools is a plus
  • Proficient in Microsoft Office Suite (especially Excel and Outlook)
Preferred Skills:
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively in a fast-paced, deadline-driven setting
  • Comfortable with customer-facing communication and technical terminology

This role requires strong administrative and technical aptitude, with a focus on delivering excellent service and supporting the service workflow. Experience in the trucking or engineering industries is an asset, but not required.

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