Technical Service Expert

13 hours ago

Pasig, National Capital Region, Philippines beBeeTechnical Full time ₱18,000 - ₱24,000
Technical Support Specialist

We are seeking a highly motivated and skilled Technical Support Specialist to join our team. This role will be responsible for providing exceptional customer service and technical support to our customers.

The ideal candidate will have excellent communication, analytical, and problem-solving skills, as well as the ability to work in a fast-paced environment. They will be responsible for responding to customer inquiries via phone, email, and chat, and providing technical support and assistance to customers in a courteous and effective manner.

The successful candidate will also have strong analytical and problem-solving skills, with the ability to resolve complex problems and escalate them to the appropriate department when necessary.

This is an exciting opportunity for a talented and motivated individual to join our team and make a real impact on our customers' experiences.

Responsibilities:
  • Responding to customer inquiries via phone, email, and chat
  • Providing technical support and assistance to customers
  • Resolving complex problems and escalating them to the appropriate department
  • Developing and maintaining product knowledge and expertise
Requirements:
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required; bachelor's degree preferred
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

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