Financial Transaction Coordinator

The role of a Cash Allocations Representative is a crucial one in ensuring the smooth operation of an organization's financial processes. This position plays a pivotal part in applying day-to-day recording of cash receipts for allocated countries.

This position requires effective communication with external and internal customers, including the Credit and Collections team, Accounting team, and other departments to resolve medium to high complexity cases in a timely manner.

The ideal candidate will possess strong organizational and time management skills to ensure prioritization and timely completion of tasks, as well as a willingness to train and mentor newcomers.

• Monitoring of incoming cash
• Processing all Bank Receipts in a timely and accurate manner
• Ensuring the allocation of Debtors suspense amounts against customers or to appropriate General Ledger area
• Recording cheque receipts, logging cheques with bank, following through until receipt into account
• Processing Direct Debits and liaising with Treasury teams to ensure end-to-end approval
• Investigating and resolving any discrepancies
• Ensuring sufficient documentation is maintained to trace all transactions and maintain reconciliation
• Performing month-end activities such as account reconciliation, month-end close, and month-end reporting
• Liaising with internal credit control team to discuss complex unallocated payments
• Contacting customers to obtain remittances or resolve outstanding cash entries
• Reviewing and acting on Unallocated Cash amounts on regular basis

Candidates for this position should also be responsible for developing knowledge in systems and/or platforms of the company for assigned processes and ensuring performance of tasks carried out in line with company policies, internal controls, and Sarbanes-Oxley requirements.

Daily Monitoring of Incoming Cash: Monitor and record incoming cash transactions to ensure accuracy and timeliness.
Bank Receipt Processing: Process all Bank Receipts in a timely and accurate manner, ensuring compliance with relevant regulations and standards.
Debtors Suspense Management: Ensure the allocation of Debtors suspense amounts against customers or to appropriate General Ledger area, maintaining accurate records and minimizing risk.
Cheque Receipt and Logging: Record cheque receipts, log cheques with bank, and follow through until receipt into account, ensuring seamless processing and reconciliation.
Direct Debit Processing: Process Direct Debits and liaise with Treasury teams to ensure end-to-end approval, minimizing delays and errors.
Discrepancy Resolution: Investigate and resolve any discrepancies arising from cash transactions, maintaining accuracy and integrity of financial records.
Documentation and Reconciliation: Ensure sufficient documentation is maintained to trace all transactions and maintain reconciliation, facilitating audit and review processes.
Month-End Activities: Perform month-end activities such as account reconciliation, month-end close, and month-end reporting, ensuring timely and accurate closure of financial periods.
Credit Control Liaison: Liaise with internal credit control team to discuss complex unallocated payments, resolving issues promptly and effectively.
Customer Communication: Contact customers to obtain remittances or resolve outstanding cash entries, maintaining positive relationships and ensuring customer satisfaction.
Unallocated Cash Review: Review and act on Unallocated Cash amounts on regular basis, ensuring timely resolution and minimizing risk.
Process Knowledge Development: Develop knowledge in systems and/or platforms of the company for assigned processes, ensuring performance of tasks carried out in line with company policies, internal controls, and Sarbanes-Oxley requirements.