Scheduling Operations Manager

1 day ago


Antipolo City, Calabarzon, Philippines beBeeCare Full time ₱180,000 - ₱300,000

Job Title:

Healthcare Scheduling Coordinator

About the Role:

  • This position plays a vital role in managing patient and nursing scheduling support, resolving issues, and providing direct client-facing communication.
  • The ideal candidate will work independently and confidently handle an after-hours schedule while providing exceptional service to patients and healthcare providers.

Main Responsibilities:

  • Appointment Coordination: Schedule and manage appointments for patients, ensuring all necessary resources and personnel are available.
  • Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
  • Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
  • Home Care Coordination: Collaborate with home care teams to ensure patient needs are met and all appointments are scheduled on time.
  • Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
  • Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
  • Compliance: Ensure all scheduling practices comply with relevant healthcare regulations and privacy laws.

Requirements:

  • 1-2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
  • Exceptional communication skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Strong attention to detail and organized
  • Problem solver
  • Proficient in Microsoft Office


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