
Leadership Position
7 days ago
Senior IT Manager
Overview:This is a key leadership position that oversees the overall strategy, direction and performance of IT operations. The successful candidate will lead and manage IT projects and infrastructure to ensure continuous business operations with a focus on applying AI to improve efficiency and enable growth.
The ideal candidate will have strong leadership and management skills with excellent knowledge of technical management, information analysis and computer hardware and software systems. They should be able to coordinate with clients to ensure their teams have the necessary tools and support.
Responsibilities:- Lead and manage IT projects and infrastructure to ensure continuous business operations.
- Coordinate with clients to ensure they have the necessary tools and support.
- Prepare and lead the implementation of ISO 27001 ISMS.
- Lead and develop the IT support team through professional development and performance appraisal.
- Ensure the security of data, network access and backup systems.
- Serve as the main point of contact for all IT-related inquiries and escalations.
Experience:
- 7-10 years of experience in the IT, Telecommunications or ICT industry.
- 5-7 years of experience managing and/or directing IT Infrastructure Operations.
- Proven working experience as an IT manager.
Skills:
- Strong leadership and management skills.
- Excellent knowledge of technical management, information analysis and computer hardware and software systems.
- Excellent written and oral communication skills.
Technical Expertise:
- Hands-on experience with firewall, switching/routing, network administration, Windows Server and Active Directory.
- Expertise or knowledge in telephony applications using VOIP and SIP.
- Knowledge of common security standards (ISO, PCI, SOX etc).
- Schedule: Dayshift
- Work Setup: Onsite (Cebu)
- Reports to: Head of IT
- Tech Stack: Windows 10, Group Policies, Remote Desktop/thin client technologies, VOIP, SIP, Microsoft RDP, Citrix
- Company-provided laptop plus second monitor.
- HMO for 1 dependent plus extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement).
- Option to enroll up to 4 additional dependents via salary deduction.
- Access to Exceed Institute, Masterclass and LinkedIn Learning.
- Membership in GoTeam Sports Club, Yoga and Wellness Programs.
- 25 Paid Time-Off Credits plus 5 SIL (after 1 year).
- Salary Finance access (post-regularization).
- Discounts with Sunnies Studios.
- Welcome gift on Day 1.
- Win a trip to Bali via company raffles.
- Monthly gratitude events, team dinners and leadership talks.
- 24/7 financial, legal and counseling support (up to 4 family members).
- Free telemedicine consultations.
- Virtual family events and prize opportunities.
- Apply and take our AI-powered on-demand interview via Multiplai.
- Meet our Recruitment Team for a live conversation.
- Proceed to a client interview or assessment.
- Receive your job offer — fast and transparent.
- Great Place to Work Certified (4 years in a row).
- 85% Employee Engagement Score.
- AI-Powered Performance: Tools to multiply productivity and earnings.
- 1,000+ team members and growing.
- Mission: Provide 100,000 people with free AI certification via the Vjal Institute.
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