Strategic Technology Expert

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeTechnology Full time $90,000 - $110,000

Unlock Your Strategic Potential

Join us in making customers happy, one conversation at a time.

We're seeking an exceptional Strategic Technology Expert to drive strategic initiatives across our global team. If you thrive in dynamic environments and are comfortable with evolving responsibilities and priorities, this is the role for you.

Key Responsibilities:

  • Lead cross-functional process improvement initiatives, including executive-level stakeholder engagement.
  • Develop and maintain performance reports to support continuous improvement and operational excellence.
  • Implement and monitor improvements using robust control planning and compliance measures.
  • Communicate project performance and updates across all organizational levels.
  • Create and deliver stakeholder presentations with supporting documentation and tools.
  • Recommend and implement process standards and methodologies, providing Lean Six Sigma expertise.
  • Support departmental improvements in tools, templates, and processes.

Requirements:

  • BA/BS or equivalent experience
  • Certified Six Sigma Black Belt with 5+ years of hands-on experience in process improvement.
  • Experience working in remote, global teams with a flexible and collaborative mindset.
  • Comfortable with flexible work schedules and shifting responsibilities.
  • Strong background in IT process improvement and project management.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).
  • Experience with Agile methodologies

Why Join Us?

TTEC is a global company that helps leading brands build engaged, pleased, profitable customer experiences powered by humanity and technology. We talk, message, text, and video chat with millions of customers every day. Our award-winning employment experience focuses on making customers happy, and we're looking for talented individuals like you to join our team.

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