Freight Forwarding Sales Professional

2 days ago


Pasig, National Capital Region, Philippines Offshore Business Processing Full time

About Offshore Business Processing

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We are a leading company in the industry, offering top-notch services to our clients.

Job Overview

This is an exciting opportunity for experienced sales professionals to join our team as Freight Forwarding Sales Professionals. You will be responsible for providing excellent customer service and support to our clients.

Responsibilities

  • Answer phone calls and respond to emails from clients to ensure timely resolution of their queries and concerns.
  • Create potential clients in Client Intelligence and build database based on information provided.
  • Draft quotes; follow-up feedback on proposals generated to meet client expectations.
  • Confirm bookings via email to guarantee smooth transaction processing.
  • Review and check all order requests before processing (Order Management) to maintain accuracy and efficiency.
  • Services existing and new customers for their sent order/s or concerns to enhance customer satisfaction.
  • Ensures all order requests are processed accurately to prevent errors and delays.
  • Establish, develop, and maintain positive business and customer relationships to foster growth and loyalty.
  • Following-up on required documents with the clients to ensure compliance and adherence to regulations.
  • Coordinate sales effort with team members and other departments to achieve sales targets and goals.
  • Perform any other tasks that may be assigned by the client/Team Leader to ensure seamless operations.

Requirements

  • At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement.
  • Must have high level of attention to detail and accuracy to ensure error-free work.
  • Excellent English skills in both written and oral communication to interact effectively with clients.
  • Ability to cope with repetitive or continuous support queries to provide consistent service.
  • Solid computer skills with the ability to learn new systems quickly to adapt to changing technology.
  • With positive attitude towards difficult situations to remain calm under pressure.
  • Amenable to shifting schedule to accommodate varying business needs.
  • Can start ASAP to fill immediate positions.

Salary

The estimated salary for this position is around PHP 35,000 - PHP 50,000 per month, depending on experience and qualifications.



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