Retail Customer Service Representative

2 days ago


Angeles City, Central Luzon, Philippines Neksjob Philippines Full time
Retail Customer Service Specialist

As a key member of our retail team, you will play a vital role in delivering exceptional customer service and enhancing the overall shopping experience for our customers. Your responsibilities will include managing complex customer inquiries, driving sales, and ensuring high levels of customer satisfaction.

Key Responsibilities:
  • Manage complex customer inquiries and provide timely resolutions
  • Drive sales and achieve business objectives
  • Ensure high levels of customer satisfaction through excellent service
  • Maintain store operations and contribute to a positive store environment
Qualifications:
  • At least 1 year of BPO experience, preferably with sales experience
  • Availability to work in shifting schedules, including weekends and holidays
  • Excellent English communication skills, both written and verbal
  • Willingness to work onsite


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