Customer Service Lead

2 days ago


Angeles City, Central Luzon, Philippines Neksjob Philippines Full time
Neksjob Philippines is seeking a highly skilled Senior Customer Service Representative to join our team. The ideal candidate will have a proven track record of delivering exceptional customer service and support in a retail environment. Key responsibilities include handling complex customer interactions, resolving issues, and leading by example to ensure high standards of service are consistently met. The successful candidate will also mentor and support junior staff, contributing to a positive and efficient retail operation.

Key Qualifications:

* At least 2 years of experience in BPO sales
* College degree or equivalent
* Availability to work shifting schedules, including weekends and holidays
* Excellent English communication skills, both written and verbal
* Willingness to work onsite

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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