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Customer Service Representative

2 months ago

Angeles City, Central Luzon, Philippines Hr1001 Full time
Customer Service Representative

Teleperformance is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling service support calls and promoting value-added services to customers.

Key Responsibilities:
  • Handle service support calls and resolve customer inquiries in a timely and professional manner
  • Promote and cross-sell value-added services to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed performance metrics and quality standards
Requirements:
  • Excellent communication and customer service skills
  • At least 1 year of BPO experience
  • Ability to work on a shifting schedule, weekends, holidays, and overtime
  • Willingness to work onsite
  • Basic web navigation skills
  • Good communication skills in English
What We Offer:
  • Competitive salary package
  • Exciting performance bonuses
  • Generous referral incentives
  • Best-in-class healthcare benefits from Maxicare
  • Inspiring and fun work environment with endless career advancement opportunities