Customer Service Representative for Retail Account
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TalentSync Training and Development. As a Customer Service Representative for Retail Account, you will be responsible for providing exceptional customer service to our retail clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide excellent customer service to retail clients via phone, email, and in-person interactions
- Answer customer inquiries and resolve issues in a timely and professional manner
- Update client databases and records as necessary
- Promote additional products and services to clients as needed
Requirements:
- 6 months of customer service experience preferred
- High school diploma or equivalent; additional education or training in customer service a plus
- Flexibility to work rotating shifts, including evenings, weekends, and holidays
- Amenability to work on-site
Perks and Benefits:
- Competitive salary and high incentives
- Paid training and development opportunities
- Comprehensive HMO benefits
- Government-mandated benefits
- Paid leaves and other perks
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