Real Estate Title Support Specialist

2 days ago

Cavite City, Calabarzon, Philippines beBeeCustomerService Full time $45,000 - $75,000
Customer Service Associate Overview

We are seeking a detail-oriented and customer-focused individual with knowledge of real estate title processes to excel in this role. The ideal candidate will serve as the primary point of contact for clients, ensuring a smooth and efficient experience throughout the title and closing process.

Responsibilities
  • Act as the first point of contact for clients, agents, lenders, and other stakeholders regarding title related inquiries.
  • Review, interpret, and explain title commitments, reports, and related documents in a client-friendly manner.
  • Coordinate with title officers, escrow officers, and attorneys to resolve title issues and ensure timely closings.
  • Maintain accurate records of client interactions, title updates, and transaction progress in CRM or transaction management systems.
  • Provide regular updates to clients on the status of their files, proactively addressing questions or concerns.
  • Assist in preparing closing documents and ensuring compliance with company policies and legal requirements.
  • Support the overall customer service team in managing calls, emails, and other communications efficiently.
  • Collaborate with internal departments to ensure seamless workflow between customer service, escrow, and title teams.
Qualifications
  • Education: High school diploma required; associate or bachelor's degree in business, real estate, or related field preferred.
  • Experience: Minimum 1–2 years in customer service, preferably in real estate, mortgage, or title insurance. Working knowledge of real estate title documentation, closing processes, or escrow is highly desirable.
  • Skills: Strong communication and interpersonal skills; detail-oriented with excellent organizational abilities; ability to interpret and explain title reports and related legal documents; proficiency in Microsoft Office Suite and CRM systems; experience with title/escrow software is a plus; ability to multitask and manage deadlines in a fast-paced environment.
  • Core Competencies: Customer-first mindset with a professional and empathetic approach; problem-solving and conflict resolution skills; adaptability to changing priorities and real estate market demands; strong team player with collaborative work style.
About Satellite Teams

Our organization provides full-time remote teams to leading companies in the U.S. across a wide range of industries including advertising and entertainment, health and beauty, financial services, real estate and property development. We pride ourselves on having the best talent and providing exceptional employee experiences.


Benefits

This position offers a unique opportunity to develop your career in a dynamic and supportive environment. With a focus on teamwork and collaboration, we strive to create a positive and inclusive workplace culture that encourages growth and success.

Job Details

Hours: Full-time, Remote Work Opportunity

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