Platform Implementation Specialist

2 days ago

Paranaque City, Calabarzon, Philippines beBeeImplementation Full time $90,000 - $120,000
Key Job Responsibilities
  • Collaborate with project managers to create and maintain project schedules, task lists, and timelines.
  • Assist in developing project plans, objectives, deliverables, and resource allocation.
  • Implement projects while partnering closely with clients' technical sponsors on configuration and testing.
  • Guide clients through the onboarding process, ensuring a clear understanding of system capabilities and functionalities.
  • Complete technical setup of Blaze workflows including integrating social media accounts, websites, and email providers with Blaze.
  • Adhere to detailed project plan schedules and contribute to weekly status reports to ensure accountability for milestone dates and work quality.
  • Maintain updated and accurate configuration workbook templates and documentation of configuration settings for customers.
  • Proactively identify implementation risks and mitigate them effectively and efficiently.
  • Tailor and facilitate User Acceptance Testing (UAT) specific to customer configuration.
  • Support the customer success plans, by assisting in product and phased rollouts, supporting value-driven conversations with the customer to increase adoption and introducing new product functionality that will deliver results.

The successful candidate will be responsible for delivering high-quality service and ensuring client satisfaction. This involves working closely with clients, understanding their business requirements, configuring the system, and providing training and support to ensure a smooth transition.

Benefits

We offer competitive compensation packages, private health insurance, paid time off, work from home options, and opportunities for professional growth and development.

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