Customer Service Engineer Specialist
1 week ago
We are a leading staffing solutions company that connects top talent with exciting job opportunities.
Job Title: Customer Focus Engineer
Estimated Salary: 45,000 USD per annum (dependent on experience)
Job Description:
As a Customer Focus Engineer at TASQ Staffing Solutions, you will be responsible for delivering exceptional customer service and technical support to our clients in the electronics industry.
Key Responsibilities:
- Provide technical assistance and troubleshooting to customers via phone, email, or in-person meetings
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain strong relationships with clients to ensure high levels of satisfaction
Requirements:
- Bachelor's degree in Electronics, Mechanical, Electrical, Chemical, Instrumentation and Control Engineering
- At least 5 years of experience as a CUSTOMER FOCUS ENGINEER in the Semicon/Electronics Industry
- Excellent communication and technical writing skills
- Able to use analytical tools for data analysis
- Familiarity with 7QC tools, FMEA, and 8D methodologies
Work Environment:
This role is based in Laguna/Muntinlupa, providing a dynamic and fast-paced work environment.
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