Customer Service Engineer Specialist

1 week ago


Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full time
About TASQ Staffing Solutions

We are a leading staffing solutions company that connects top talent with exciting job opportunities.


Job Title: Customer Focus Engineer

Estimated Salary: 45,000 USD per annum (dependent on experience)


Job Description:

As a Customer Focus Engineer at TASQ Staffing Solutions, you will be responsible for delivering exceptional customer service and technical support to our clients in the electronics industry.


Key Responsibilities:
  • Provide technical assistance and troubleshooting to customers via phone, email, or in-person meetings
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain strong relationships with clients to ensure high levels of satisfaction

Requirements:
  • Bachelor's degree in Electronics, Mechanical, Electrical, Chemical, Instrumentation and Control Engineering
  • At least 5 years of experience as a CUSTOMER FOCUS ENGINEER in the Semicon/Electronics Industry
  • Excellent communication and technical writing skills
  • Able to use analytical tools for data analysis
  • Familiarity with 7QC tools, FMEA, and 8D methodologies

Work Environment:

This role is based in Laguna/Muntinlupa, providing a dynamic and fast-paced work environment.



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