Customer Support Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱350,000 - ₱650,000
About The Role

We are seeking a diligent Customer Support Specialist to provide top-notch customer service and ensure seamless order fulfillment.

Key Responsibilities
  • Process returns for online orders accurately and promptly.
  • Generate shipping labels for outgoing packages.
  • Respond to customer inquiries with professionalism and clarity.
  • Maintain accurate records and adhere to internal procedures.
  • Collaborate with team members to resolve customer issues efficiently.
Requirements
  • Excellent English communication skills (spoken and written).
  • Clear speaking voice with minimal accent.
  • Strong attention to detail and organizational abilities.
  • Reliable high-speed internet connection.
  • Ability to follow instructions and work independently.
Preferred Qualifications
  • Previous experience in eCommerce, customer service, or logistics.
  • Familiarity with online order platforms and shipping tools.
Seniority Level
  • Entry-level position.
Employment Type
  • Full-time employment opportunity.
Job Function
  • Customer-facing role.
Industries
  • Technology industry.

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