Customer Support Specialist

1 day ago

Manila, National Capital Region, Philippines beBeeSupport Full time ₱350,000 - ₱750,000
Job Title: Customer Support Specialist

We are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Your Responsibilities:

  • Respond to client inquiries via phone, email, and live chat in a timely and professional manner.
  • Provide detailed product information and resolve client issues effectively.
  • Work collaboratively with cross-functional teams to ensure seamless client experience.
  • Analyze client feedback and concerns to improve our products and services.

Requirements:

  • 1-2 years of experience in customer support or related field.
  • Excellent written and verbal communication skills.
  • Able to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficiency in Salesforce and Intercom.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

About Us:

We are a technology company dedicated to delivering innovative solutions to our clients. Our mission is to provide exceptional customer service and support while fostering a positive and inclusive work environment.

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