Operations Management Specialist

1 week ago


Barcelona, Philippines beBeeAdministrative Full time ₱40,000 - ₱60,000
Key Job Role

This is a management position that oversees day-to-day operations and provides administrative support.

Responsibilities
  • Manage daily email tasks, ensuring only critical communications are actioned upon.
  • Screen incoming phone calls, prioritizing matters and escalating urgent issues.
  • Coordinate scheduling for subcontractors, materials delivery, and client confirmations.
  • Support estimation processes by following up on commitments and deadlines.
  • Assist with variation estimate processes, including documentation.
  • Manage the CRM pipeline during transition to new systems.
  • Qualify incoming leads to identify genuine prospects.
  • Support marketing initiatives and lead generation activities.
  • Maintain consistent marketing activities during peak operational hours.
  • Create SOPs and checklists for business processes.
  • Track project costs and allocations accurately in Excel systems.
Requirements
  • Strong experience with email management systems.
  • Excellent communication skills for phone screening and client interaction.
  • Experience with CRM systems and willingness to learn new platforms.
  • Proficiency in Excel for cost tracking and project management.
  • Understanding of construction industry terminology and processes preferred.
  • Ability to create detailed process documentation.
  • Strong organizational skills and attention to detail.
  • Proactive communication style with ability to anticipate client needs.


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