Customer Service Ambassador

1 month ago


Cebu City, Central Visayas, Philippines Neksjob Full time
Job Title: Customer Service Representative

At Neksjob, we're seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Use active listening skills to understand customer concerns and provide solutions.
  • Work collaboratively with internal teams to resolve customer issues.
  • Meet or exceed performance metrics and quality standards.
Requirements:
  • High School Diploma or equivalent required.
  • Call center experience preferred but not required.
  • Fluency in written and spoken business English.
  • Fast and accurate data entry skills.
  • Problem-solving skills and ability to work in a fast-paced environment.
Why Join Us?

At Neksjob, we offer a competitive salary, paid training, and opportunities for career development and advancement. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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