Career Ambassador

24 hours ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomerSuccess Full time $40,000 - $60,000
Job Overview

We're seeking a Career Ambassador to join our team. As a Career Ambassador, you'll be the first point of contact for clients seeking therapy.

Your job is to:

  • Answer inbound calls and emails, providing helpful, caring, and professional support
  • Reach out to clients on our waitlist and guide them toward scheduling therapy sessions
  • Collect basic information (demographics, insurance, referral details) to match clients with the right provider
  • Accurately record client details in our systems (EHR, CRM, scheduling tools)
  • Build trust and rapport with clients through empathy and clear communication
  • Receive hands-on training to introduce and promote our services to individuals, clinics, and companies

Requirements

  • Strong English communication skills (spoken and written)
  • 1–2 years' experience in customer service, call center, or BPO work
  • A friendly, patient, and professional approach with clients—even when they are in distress
  • Tech-savvy and comfortable learning new tools (Google Workspace, CRM/EHR systems, etc.)
  • Reliable, self-motivated, and able to work independently in a remote setting
  • Sales experience is not required—we'll train you

What We Offer

  • Annual paid time off
  • Paid US holidays
  • Paid birthday off
  • Monthly health stipend
  • Performance-based bonus opportunities

Additional Information

  • Seniority level: Executive
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Hospitals and Health Care

We're committed to equal employment opportunity and encourage applicants of all backgrounds to apply.

#CareerAmbassador

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