Reservation Ambassador

3 days ago

Ayala Alabang, National Capital Region, Philippines beBeeHospitality Full time ₱4,500,000 - ₱7,000,000
Hotel Hospitality Expert Wanted

We are seeking a skilled and professional Reservation Associate to provide exceptional guest experiences.

Key Responsibilities:
  • Deliver accurate information and resolve issues in a timely manner, ensuring a high level of customer satisfaction.
  • Suggest value-adding options to enhance guest experiences, driving loyalty and retention.
  • Stay up-to-date on hotel services, packages, and promotions to deliver consistent, high-quality service.
  • Maintain confidentiality and accuracy when handling guest information.
Requirements:
  • A degree in Hospitality Management, Tourism, Business, or a related field is an advantage.
  • Prior experience in reservations, front office, or customer service is preferred.
  • Excellent communication and interpersonal skills are essential for success in this role.
  • Proficiency in reservation systems and MS Office applications is required.
What We Offer:
  • A competitive compensation package that reflects our commitment to employee well-being.
  • Ongoing training and development opportunities to support career growth within the hospitality industry.
  • A positive work environment where service excellence is celebrated and valued.

This is an exciting opportunity to join a reputable hotel brand known for its warmth and elegance, and make a lasting impact on our guests' experiences.