Exceptional Customer Experience Associate

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomer Full time ₱300,000 - ₱500,000

Join a dynamic team as a Customer Experience Associate, where you will play a pivotal role in delivering exceptional customer experiences. You will be responsible for handling customer inquiries with urgency and complexity, providing comprehensive solutions to their queries, and actively engaging with new customers to facilitate their onboarding process.

Key Responsibilities
  • Customer Support: Provide timely and effective support to customers via direct chat or phone.
  • Ticket Management: Prioritize responses to tickets accordingly based on urgency, level of support needed, and complexity.
  • Campaign Review: Follow all guidelines and protocol to approve and review campaigns in a timely manner.
  • Customer Onboarding: Add 'Outreach to new customers and help them onboard within agreed SLA.'
  • Problem Resolution: Respond to resolve customer queries in a holistic manner.
  • Data Management: Use the CRM to take diligent notes and add context to customer data.
Requirements
  • Experience: Have 1-2 years of Customer Service experience.
  • Conflict Resolution: Previous experience in effectively resolving customer disputes and conflicts while maintaining a positive customer relationship.
  • Teamwork: Collaborative mindset with the ability to work effectively in a team, supporting colleagues and contributing to a harmonious work environment.
  • Time Management: Strong time management skills to juggle multiple customer interactions and tasks simultaneously, ensuring all are handled efficiently and within deadlines.
The LaunchGood Mission

We believe in empowering individuals and communities to achieve their goals through innovative solutions and exceptional customer experiences. Our mission is to provide a platform that inspires creativity, entrepreneurship, and community growth.

Benefits

You will have the opportunity to join a global network of users, learn from diverse perspectives, and contribute to a mission-driven organization.

  • Exceptional Customer Experience Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱45,000 - ₱65,000

    Job SummaryWe are seeking a highly skilled Customer Engagement Specialist to join our team. In this role, you will provide exceptional support to clients, addressing their concerns and ensuring a seamless customer experience.This position involves appointment setting, lead generation, retention, B2B calls, and cold calling. The ideal candidate is an...

  • Exceptional Customer Experience Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerExperience Full time ₱900,000 - ₱1,200,000

    About the Role:We are seeking a highly skilled and dedicated individual to join our customer support team as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective communication, issue resolution, and proactive problem-solving.Responsibilities:Engage with...

  • Technical Support Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱450,000

    Job DescriptionWe are seeking a skilled professional to provide exceptional customer support.The ideal candidate will have experience working with various industries, including Customer Service and Technical Support.Our client is a leading optimization platform for Shopify brands.Responsibilities include:Responding to customer inquiries in...

  • Customer Experience Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱180,000 - ₱240,000

    Customer Service AssociateAs a key member of our customer service team, you will be responsible for providing exceptional service to clients through various channels.Key Responsibilities:Utilize proper phone etiquette to deliver outstanding customer service for incoming calls and cases.Effectively communicate with customers, addressing their needs and...

  • Exceptional Customer Experience Advocate

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,800,000

    Job Title: Technical Customer Service Representative"],

  • A Key Role in Delivering Exceptional Customer Experiences

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomer Full time ₱240,000 - ₱480,000

    Remote Customer Service RepresentativeA Key Role in Delivering Exceptional Customer ExperiencesMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in...

  • Exceptional Customer Service Expert

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomer Full time ₱6,000 - ₱12,000

    Remote Customer Service RepresentativeThe Home Based Call Center Agent role is a critical position that requires exceptional communication and interpersonal skills to effectively manage customer inquiries and resolve issues.As a remote call center professional, you will be responsible for handling inbound calls and emails, resolving customer inquiries,...

  • Senior Customer Experience Manager

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeTeamLeader Full time ₱5,000 - ₱7,000

    About the Role:We are seeking a highly skilled and motivated individual to fill the Team Leader position. As the main point of contact for all team members, this person will play a vital role in ensuring exceptional service to our clients and maintaining an excellent work environment.The successful candidate will have strong verbal and written English...

  • Exceptional Customer Service Representative

    1 week ago

    Imus, Calabarzon, Philippines beBeeCustomer Full time $4,800 - $7,200

    Job Title: Customer Service RepresentativeWe are a leading virtual receptionist company based in the United States, seeking skilled professionals to handle inbound calls and provide exceptional customer service.Key Responsibilities:Answer inquiries and book appointments for clients across various industries, such as cleaning services, electricians, plumbers,...

  • Customer Experience Advocate

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeTechnical Full time ₱15,000 - ₱20,000

    Senior Technical Support Specialist">We are seeking a skilled and experienced professional to deliver exceptional support experiences to our customers. As a key member of our customer success organization, you will be responsible for providing timely and effective solutions to customer inquiries and issues.">Main Responsibilities:">Provide ongoing training...