Exceptional Customer Experience Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱45,000 - ₱65,000
Job Summary

We are seeking a highly skilled Customer Engagement Specialist to join our team. In this role, you will provide exceptional support to clients, addressing their concerns and ensuring a seamless customer experience.

This position involves appointment setting, lead generation, retention, B2B calls, and cold calling. The ideal candidate is an excellent communicator, adept at building relationships, and skilled in driving results through exceptional customer interactions.

Key Responsibilities:
  • Appointment Setting: Schedule meetings or appointments with potential clients by effectively communicating value propositions and understanding their needs.
  • Lead Generation: Identify and qualify potential leads through research, cold outreach, and strategic engagement to build a robust pipeline.
  • Retention: Engage with existing customers to address concerns, provide solutions, and foster loyalty to minimize churn rates.
  • B2B Calls: Handle business-to-business interactions professionally, promoting products or services and nurturing partnerships.
  • Cold Calling: Conduct outbound calls to prospective customers, introducing offerings, overcoming objections, and generating interest.
  • Build and maintain strong relationships with clients, partners, and internal teams to ensure a seamless customer experience.
  • Provide accurate information about products, services, pricing, and policies to assist with inquiries and decision-making.
  • Utilize CRM tools to document interactions, track leads, and update customer profiles to maintain accurate records.
  • Collaborate with sales, marketing, and other departments to address client needs and optimize customer engagement strategies.

  • Exceptional Customer Experience Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerExperience Full time ₱900,000 - ₱1,200,000

    About the Role:We are seeking a highly skilled and dedicated individual to join our customer support team as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences through effective communication, issue resolution, and proactive problem-solving.Responsibilities:Engage with...

  • Exceptional Customer Experience Associate

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomer Full time ₱300,000 - ₱500,000

    Join a dynamic team as a Customer Experience Associate, where you will play a pivotal role in delivering exceptional customer experiences. You will be responsible for handling customer inquiries with urgency and complexity, providing comprehensive solutions to their queries, and actively engaging with new customers to facilitate their onboarding process.Key...

  • Technical Support Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱450,000

    Job DescriptionWe are seeking a skilled professional to provide exceptional customer support.The ideal candidate will have experience working with various industries, including Customer Service and Technical Support.Our client is a leading optimization platform for Shopify brands.Responsibilities include:Responding to customer inquiries in...

  • Customer Experience Advocate

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeTechnical Full time ₱15,000 - ₱20,000

    Senior Technical Support Specialist">We are seeking a skilled and experienced professional to deliver exceptional support experiences to our customers. As a key member of our customer success organization, you will be responsible for providing timely and effective solutions to customer inquiries and issues.">Main Responsibilities:">Provide ongoing training...

  • Multilingual Customer Experience Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomer Full time ₱40,000 - ₱80,000

    Multilingual Customer Experience SpecialistAs a customer-focused professional, you will play a pivotal role in delivering exceptional support to customers across French-speaking regions.Your key responsibility will be to provide timely, friendly, and accurate assistance via voice calls and live chat, ensuring every interaction is professional, clear, and...

  • Customer Experience Resolution Expert

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeResolution Full time $65,000 - $85,000

    Job SummaryThis role is a critical part of our support team, responsible for managing and resolving escalated customer issues. As a specialist in this field, you will be the primary point of contact for high-priority customer complaints, disputes, and sensitive issues.Key Responsibilities:Resolve Complex Issues: Act as the primary point of contact for...

  • Exceptional Customer Experience Advocate

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,800,000

    Job Title: Technical Customer Service Representative"],

  • Customer Experience Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeecustomer Full time $45,000 - $60,000

    Job OverviewWe help leading technology companies represent and grow their brands by providing exceptional customer experience services. Our team of experts partners with clients to protect and enhance their digital presence, leveraging our expertise in next-generation customer experience.

  • Customer Experience Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerExperience Full time ₱3,000,000 - ₱5,000,000

    Customer Experience ProfessionalWe are seeking a skilled and dynamic Customer Experience Professional to join our team. This individual will play a key role in providing exceptional customer service and support.The ideal candidate will have 1-2 years of experience in customer service, conflict resolution, and teamwork. They will be responsible for supporting...

  • Customer Experience Champion

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerImplementation Full time $80,000 - $100,000

    Job DescriptionWe are seeking a highly skilled Customer Implementation Specialist to join our team. This individual will be responsible for leading new client onboarding, managing complex implementations, and ensuring seamless integration of our software solutions.The ideal candidate will have excellent communication skills, the ability to explain complex...