Mental Health Specialist

2 days ago

Manila, National Capital Region, Philippines beBeePsychologist Full time ₱1,200,000 - ₱1,500,000

We are seeking a licensed professional to support the mental health and wellbeing of our employees. The ideal candidate will have expertise in psychological safety, emotional resilience, and overall mental health.

Key Responsibilities
  • Individual Well-Being Sessions:
    • Conduct monthly or on-demand 1:1 well-being sessions to promote employee wellbeing.
    • Provide same-day crisis intervention support in response to urgent wellbeing needs.
    • Incorporate stress-reduction techniques, coping strategies and decision-making skills into sessions.
  • Group Sessions:
    • Facilitate monthly small-group sessions focusing on peer support in a psychologically safe space to foster healthy working relationships and social connection.
    • Tailor sessions based on team dynamics, feedback from Team Leads or insights gained by the wellbeing team.
  • Training & Development:
    • Deliver group training sessions including onboarding, well-being and resiliency training and annual refresher training.
    • Facilitate additional approved ad hoc training sessions as requested, aligned with organizational needs.
    • Ensure all training is delivered within prescribed timeframes and formats provided by the organization.
  • Observation & Support:
    • Conduct daily floor walks ('walk and talks') during each shift to observe team interactions and employee demeanor for signs of distress.
    • Normalize Wellbeing Specialist presence on-site as a supportive and integrated member of the team.
    • Provide discreet and proactive intervention as necessary.
  • Monitoring & Communication:
    • Actively monitor and respond to direct communications from individuals across designated platforms, including email and other communication tools.
    • Maintain a professional, supportive and timely response protocol.
  • Documentation & Data Entry:
    • Accurately record attendance and aggregate trends/topics in the organization's system of record within 24 hours of each session.
    • Enter session insights (excluding any clinical or personally identifiable information) using the organization's wellbeing tool in alignment with privacy and data protection policies.
    • Adhere to all legal and ethical reporting obligations, including disclosures related to self-harm, abuse, misconduct or legal directives.
  • Wellbeing Specialist Insights & Reporting:
    • Summarize trends and insights from sessions and observations during floor walks using the organization's reporting tools.
    • Contribute to regular team updates and meetings with relevant aggregated clinical themes emerging from individual and group sessions.
  • Scheduling & Availability:
    • Block time for on-demand sessions, floor walks and proactive engagement activities in alignment with shift schedules.
    • Remain available and responsive for unscheduled support and crisis interventions as needed.

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