Phone Support Agent

4 days ago


Pasig, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

Job Title: Phone Support Agent

Job Summary:

We are seeking a highly skilled and motivated individual to join our team as a Phone Support Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • To provide top-notch customer service through phone or email
  • To handle customer inquiries and resolve issues promptly and professionally
  • To work effectively in a fast-paced environment with multiple priorities and deadlines
  • To maintain accurate records and reports

Requirements:

  • At least senior high school graduate
  • With or without customer service experience
  • Can communicate and understand basic English
  • Ability to multi-task, prioritize, and manage time effectively
  • Keen to details
  • Must be fully vaccinated
  • Able to start immediately

Perks and Benefits:

  • Salary plus incentives
  • Paid training
  • HMO benefits
  • Government and mandated benefits
  • Paid leaves

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