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Entry Level Support Agent

1 week ago

Pasig, National Capital Region, Philippines Neksjob Corporation Full time

Support Agent Role

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We are looking for a highly motivated and detail-oriented individual to fill the position of Entry Level Support Agent at Neksjob Corporation. In this role, you will work closely with customers to resolve their issues and concerns in a timely and professional manner.

Key Responsibilities:

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  • Handle customer inquiries and resolve issues via phone, email, and chat in a professional and courteous manner.
  • Document all customer interactions and correspondence accurately and thoroughly.
  • Collaborate with internal teams to resolve complex customer issues and provide solutions.

Requirements:

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  • High school diploma or equivalent required.
  • Strong communication and problem-solving skills are essential for success in this role.