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Phone Operator

7 days ago

Pasig, National Capital Region, Philippines Neksjob PH Full time

Take Your Career to New Heights at Neksjob PH

We are a forward-thinking organization committed to excellence in customer service. Our team of professionals works tirelessly to ensure that every interaction with our customers is positive and memorable. As a Call Center Agent, you will play a vital role in achieving this goal.

Key Responsibilities:

  • Handle customer calls and respond to their inquiries in a timely and professional manner;
  • Resolve customer complaints and concerns using problem-solving skills and knowledge of company policies;
  • Escalate complex issues to senior colleagues or supervisors when necessary;
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

Requirements:

  • Bachelor's degree or higher from an accredited institution; allied medical course preferred;
  • Minimum 2 years of relevant work experience or equivalent healthcare call center background;
  • Excellent verbal communication and comprehension skills;
  • Able to work on-site within the company premises.

What Sets Us Apart:

  • Fair compensation package and opportunities for career growth;
  • Comprehensive benefits program designed to support your well-being and job satisfaction;
  • Diverse and inclusive workplace culture that fosters teamwork and collaboration;
  • Continuous training and development programs to enhance your skills and knowledge.