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Benefits Operations Specialist Team Lead

2 weeks ago

Taguig, National Capital Region, Philippines Avature Full time
Job Overview

We are seeking a highly skilled Benefits Operations Specialist to join our team at IBM. As a key member of our benefits operations team, you will be responsible for managing and optimizing employee benefits, ensuring seamless operations, and providing exceptional support to employees regarding their benefits inquiries.

This role requires a strong understanding of benefits administration, including various benefit plans such as health insurance, retirement plans, life insurance, etc. You will work closely with external benefits vendors to ensure effective service delivery and resolve any arising issues.

The ideal candidate will have extensive experience in end-to-end benefits administration, proficiency in Workday, and excellent communication and interpersonal skills.

Key Responsibilities
  • Manage and optimize the end-to-end benefits administration process.
  • Serve as the primary point of contact for employee benefits inquiries.
  • Collaborate with external benefits vendors to ensure effective service delivery.
  • Analyze benefits data to provide insights for decision-making and strategic planning.

About Business Unit

IBM Consulting is a leading provider of consulting and global professional services, offering strategy, experience, technology, and operations services to clients across various industries. Our team is dedicated to accelerating our clients' businesses through collaboration and innovation.