
Healthcare Coordinator Role
2 days ago
The Medical Virtual Assistant/Intake Coordinator plays a pivotal role in facilitating patient intake, administrative support, and healthcare coordination.
Key Responsibilities- Patient Intake Management: Collecting and verifying patient demographic and insurance information is crucial for seamless care delivery.
- Appointment Scheduling: Coordinating and scheduling patient appointments with healthcare providers involves effective communication and timely follow-up.
- Medical Record Handling: Ensuring accurate data entry and management of patient records in Electronic Health Record (EHR) systems is essential for maintaining confidentiality and adhering to HIPAA regulations.
- Insurance Verification: Assisting with checking coverage and eligibility for medical procedures requires attention to detail and proficiency in healthcare billing and claims processing.
- Patient Communication: Responding to inquiries with professionalism and empathy is vital for building trust and ensuring patient satisfaction.
- Pre-Appointment Preparation: Gathering necessary medical history and documentation before consultations enables healthcare providers to deliver informed care.
- Coordination with Healthcare Providers: Facilitating communication between patients, providers, and insurance representatives requires strong organizational and multitasking skills.
- HIPAA Compliance: Maintaining confidentiality and adhering to healthcare privacy regulations is critical for safeguarding patient information.
- Administrative Support: Providing assistance with medical billing, claims processing, and other administrative duties as needed is essential for the smooth operation of healthcare facilities.
This role demands excellent organizational and multitasking skills, proficiency in Microsoft Office Suite, Google Workspace, and healthcare scheduling software, as well as the ability to handle sensitive patient information with discretion and professionalism.
Requirements- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office Suite and Google Workspace
- Experience with healthcare scheduling software
- Knowledge of HIPAA regulations and confidentiality principles
This position offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
What We OfferWe provide a dynamic and supportive work environment that fosters growth and development. Our team is committed to delivering exceptional patient care and making a positive impact in our community.
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