
Healthcare Coordinator Specialist
2 days ago
Our physical therapy clinic in Seattle, Washington is seeking a dedicated and organized patient care coordinator to support our growing team. In this remote role, you will be responsible for managing the front office workflow, ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care.
This position offers a dynamic and supportive work environment with opportunities for professional development and growth.
About the ClinicWe are committed to providing personalized, patient-centered physical therapy services in a collaborative and supportive environment. With a focus on community care and building strong client relationships, we value professionalism, empathy, and reliability in every patient interaction.
Why Join Our Team?- Mission-driven environment focused on patient care
- Opportunity to support a community-focused physical therapy practice
- Collaborative and compassionate team culture
- Direct impact on patient experience and satisfaction
- Answer phone calls, emails, and SMS patient inquiries
- Schedule and confirm appointments, follow-ups, and referrals
- Process intake forms and maintain patient records in electronic medical records
- Verify insurance and coordinate with billing staff as needed
- Provide polite and professional customer service to patients
- Support front desk workflow, including reminders, forms, and general inquiries
- Collaborate with in-person staff to ensure smooth operations
- 1+ year experience in healthcare administration, receptionist, or virtual assistant role
- Familiarity with U.S. insurance verification workflows preferred
- Strong communication and organizational skills
- Fluent spoken and written English
- Comfortable working U.S. business hours (Pacific Time)
- Competitive salary commensurate with experience
- Opportunities for professional development and growth
- Work in a dynamic and supportive team environment
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