Enterprise IT Leadership Position

6 days ago


Manila, National Capital Region, Philippines Indra Philippines, Inc. Full time

Leadership Opportunity

We are seeking a highly skilled Enterprise IT Leadership Position candidate to lead our IT Operations team and drive business growth through innovative technology solutions. As a leader, you will be responsible for overseeing the day-to-day operations of our IT department, analyzing data to identify areas for improvement, and providing guidance and support to team members.

Key Responsibilities

  • Lead the IT Operations team and provide technical leadership to ensure the smooth operation of IT services
  • Monitor and evaluate operational performance to ensure alignment with company goals
  • Analyze data to identify trends and opportunities for improvement
  • Provide guidance and support to team members to improve operational efficiency and effectiveness
  • Coordinate team efforts to resolve service interruptions and other operational issues
  • Work closely with the Service Delivery Manager on operations project schedule, budget, resource plan, and deliverables compliance
  • Manage projects involving new product development/deployment or changes in technology

Qualifications

  • Bachelor's degree in business, operations, or IT-related field
  • 5+ years of experience in operational management
  • ITIL Certified and other IT certifications (e.g., Microsoft, Lean, etc.) would be an advantage
  • Solid understanding of operational processes and systems
  • Excellent leadership skills
  • Excellent communication and interpersonal skills
  • Experience in managing and supervising a team in delivering high-quality work outputs and team performance
  • Experience in addressing complex issues and demonstrated incident/problem management skills
  • Proficient in Microsoft Office and other related software
  • Demonstrated stakeholder engagement skills


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