Senior Manual Tester and Support Specialist

2 weeks ago

Hagonoy, Central Luzon, Philippines beBeeQuality Full time ₱1,500,000 - ₱2,000,000
About the Role\

We are seeking a detail-oriented and proactive Quality Assurance Specialist who can also take on support and project management responsibilities.

\Quality Assurance (Manual Testing)\
  • Review and test completed work to identify defects, inconsistencies, or usability issues.
  • Log and track bugs in Trello, providing clear reproduction steps and supporting evidence.
  • Identify not only task-specific defects but also related side issues that could impact project quality.
  • Ensure issues are addressed before delivery to the client.
\Client Support & Project Coordination\
  • Liaise directly with clients to assess incoming support requests, clarifying requirements where needed.
  • Translate client feedback into actionable tasks for the development team.
  • Prioritize and manage support tickets to ensure timely resolution.
  • Track project progress and update relevant stakeholders.
  • Send back completed work / tasks to client for testing with clear communication and steps to test
\Process & Tools\
  • Work within Trello and Jira to manage and monitor tasks.
  • Ensure project documentation is up to date and accurate.
  • Collaborate closely with developers, designers, and other stakeholders to maintain smooth workflows.
\What You Bring\
  • 5+ years' experience in manual QA, ideally within a digital agency or software development environment.
  • Strong familiarity with Trello, Jira, or similar project management tools.
  • Excellent communication skills and ability to work directly with clients.
  • High attention to detail with the ability to think beyond the immediate task.
  • Proactive in identifying issues before they are raised by the client.
  • Strong organisational skills and ability to manage multiple priorities.
\Nice to Have\
  • Experience in project management or coordination.
  • Familiarity with web technologies, CMS platforms (e.g. WordPress), and basic HTML/CSS concepts.

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