Business Process Leader
6 days ago
TASQ Staffing Solutions is committed to delivering exceptional service to our clients, and we are seeking a highly skilled Team Lead to help us achieve this goal. In this role, you will be responsible for managing a team of 10-15 resources, overseeing client relationships, and driving process improvement initiatives.
Main Responsibilities:- Lead a team of 10-15 resources
- Develop and maintain client relationships
- Analyze and optimize SLA/KPI performance
- Implement staff engagement and motivation strategies
- Drive process improvement projects and implementations
To succeed in this role, you should have a strong background in finance, accounting, or related fields, as well as excellent leadership and communication skills. A minimum of 3-5 years of experience in Accounts Payable from a BPO or shared services environment is required.
Essential Qualifications:- Graduate degree in Finance or Accounting or a related field
- At least 3-5 years of experience in Accounts Payable from a BPO or shared services environment
- Proven leadership experience in managing teams of 10 or more resources
- Excellent written and verbal communication skills
- Detailed knowledge of T&E policies and procedures
- Experience in leading business transformation projects
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