Business Process Optimization Expert
2 days ago
At Canon Business Services Centre Philippines, we have over 20 years of experience in optimizing and transforming business operations. We work closely with our customers to deliver tailored solutions that meet their unique needs, helping them overcome challenges and stay ahead in the market.
We're trusted by industry leaders due to our customer-centric approach and agile methodologies. Our commitment to delivering exceptional service management experiences has led many clients to partner with us for over a decade. The solutions we provide are reliable, scalable, and cost-effective, empowering our customers to achieve their goals.
When you join Canon Business Services Centre, you'll be part of a rewarding culture that values your growth and development. You'll have the opportunity to focus on your career progression and turn your goals into reality as an integral part of our team's success.
About the Role
The Business Analyst role involves assisting the business in implementing organizational development solutions in a cost-effective manner. This includes determining project or program requirements and communicating them clearly to stakeholders, facilitators, and partners.
The responsibilities of this role include:
- Analyzing and evaluating the company's business performance to provide critical information to senior management for strategic planning purposes.
- Identifying opportunities for improving business processes.
- Proposing best practice solutions and tools to optimize workflow, identify areas for synergy and integration, and simplify complex processes.
- Performing process modelling and analysis skills, including but not limited to process improvements, gap analysis between current and future state, and root cause analysis.
- Conducting cost analyses to improve cost-effectivity.
- Creating new entity strategies for organizational development.
- Assessing the company's competitiveness in the local market.
Requirements
- Bachelor's degree in business, finance, or a related field.
- Six Sigma Certification is an asset but not a requirement.
- At least 5 years of related work experience with demonstrated transition and project management skills specific to offshore transition in BPO companies.
Why Choose Us
We believe in the power of an inclusive and diverse workforce. We welcome applicants from all backgrounds and are committed to creating a positive and supportive work environment.
We offer flexible working arrangements and prioritize work-life balance to ensure our employees' motivation, performance, and productivity remain high.
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