IT Experience Manager

23 hours ago

Cebu City, Central Visayas, Philippines beBeeServiceManagement Full time $100,000 - $130,000
Job Overview

This role involves overseeing the customer experience by delivering high-quality service and ensuring customer satisfaction through effective management.

Key Responsibilities
  • To achieve business objectives, align IT strategies with organizational goals to maximize productivity and performance.
  • Develop and implement plans, controls, and management information for managing functions, suppliers, and services effectively.
  • Contribute to the wider IT strategy by providing relevant data for informed decision-making.
  • Foster positive relationships with key stakeholders to meet current and future business needs.
Required Skills and Qualifications

The following skills are essential for success in this position:

  • Communication
  • Critical Thinking
  • Customer Value Management
  • Financial Systems
  • Global IT Infrastructure
  • IT Service Management (ITSM)

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