
Technical Lead Specialist
15 hours ago
Are you passionate about the world of technology?
We offer a unique opportunity to be part of leading software solutions as a Verification Support Agent.
Our team provides secure technical support and services for tech companies around the globe.
This role requires contacting submitted leads to confirm their interest, forwarding qualified inquiries to the appropriate retailer, accurately updating and categorizing leads in the system, securely working with customers' sensitive information, and applying the latest customer happiness practices.
Key Responsibilities:- Contacting submitted leads to confirm their interest
- Forwarding qualified inquiries to the appropriate retailer
- Accurately updating and categorizing leads in the system
- Securely working with customers' sensitive information
- Applying the latest customer happiness practices
- Fluent German and English (C1 written and spoken for both languages)
- Previous experience in Customer Service or Marketing
- Hands-on experience communicating with and following up on leads
- Attentive to details
- Strong administrative and organizational skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Previous experience working with a luxury brand
When selected, the benefits and conditions will be defined in your agreement.
We welcome people from various backgrounds and experiences. To apply, please submit your CV in English, highlighting your outstanding skills.
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