Business Operations Specialist
1 day ago
About Our Company
We are a property management support firm that collaborates with real estate investors and property managers across North America, enabling them to achieve Time, Financial, and Location freedom by implementing remote property management techniques and back-office solutions.
Job Overview
The ideal candidate is a professional with proven experience in sales and exceptional communication skills. You will serve as the CEO's right-hand person, managing daily priorities, coordinating communications, and ensuring sales initiatives run smoothly. You will balance classic EA responsibilities with sales-related support, helping the CEO stay focused on high-level business growth.
Roles & Responsibilities
- Administrative Support
- Calendar Management: Schedule, update, and prioritize meetings, appointments, and events.
- Expense Management: Prepare and submit expense reports; monitor reimbursements and company policy adherence.
- Communication Management
- Email & Correspondence: Screen, prioritize, and respond to emails and other communications on behalf of the CEO.
- Meeting Preparation: Prepare agendas, talking points, and briefing documents for internal and external meetings.
- Gatekeeping: Act as the primary point of contact between the CEO and internal/external stakeholders.
- Strategic Support
- Project Coordination: Track key projects and initiatives, provide updates, and ensure deadlines are met.
- Research & Reporting: Conduct research and compile data to support strategic decisions.
- Confidentiality: Maintain strict confidentiality of all sensitive company information and decisions.
- Relationship Management
- Internal Liaison: Communicate on behalf of the CEO with any members of the team.
- External Liaison: Coordinate with partners, clients, vendors, and other external parties.
- Sales and Business Development
- Lead Generation: Identify, research, and qualify potential leads through online platforms, networking, and referrals.
- Prospecting: Initiate outreach to potential clients via calls, emails, and social channels to create business opportunities.
- Client Engagement: Assist in managing client relationships, scheduling follow-up calls, and maintaining rapport with key contacts.
- Sales Coordination: Prepare proposals, contracts, and sales decks; ensure timely delivery of materials to prospects and clients.
- Pipeline Tracking: Maintain and update the CRM with lead and client information; track progress of deals.
- Meeting Participation: Join client calls or meetings with the CEO, take detailed notes, and follow up on action items.
- Market Research: Monitor industry trends, competitor activities, and potential partnership opportunities to inform sales strategy.
Required Skills and Qualifications
- Proven sales experience, ideally in a client-facing role, with at least 2-3 years of relevant experience.
- Excellent written and verbal communication skills.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
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