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Key Account Specialist

2 weeks ago

Manila, National Capital Region, Philippines Unilever Full time

Job Summary

This position requires a seasoned professional to lead the development and execution of strategic plans to drive business growth for assigned Modern Trade customers/accounts. As a leader, you will guide a team of account executives in delivering Category Management and operational excellence, while building strong relationships with stakeholders.

Main Duties:

  1. Develop and execute customer-specific plans, working closely with cross-functional teams.
  2. Implement KPIs and activities, collaborating with stakeholders to achieve business objectives.
  3. Build relationships with top management and key decision-makers through regular business reviews and partnership events.
  4. Negotiate effectively in an agile and fast-paced environment, demonstrating strong interpersonal skills.
  5. Analyze data to drive category growth, providing insights and recommendations for actionable strategies.
  6. Improve store basics, such as shopper-centric availability and replenishment, visibility, and activation.
  7. Manage customer profitability and A/R, utilizing efficient budgeting and reconciliation techniques.
  8. Develop the capabilities of Key Account Managers through training and mentorship.

Required Competencies:

  1. Proven experience in key accounts management or modern trade accounts (4-6 years).
  2. Exceptional stakeholder management, customer management, and interpersonal skills.
  3. Proficiency in MS Office apps, including Excel, PowerPoint, and Word, with data analysis and presentation abilities.
  4. Able to thrive in an agile and self-motivated environment with a growth mindset.

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