Remote Customer Support Specialist

2 days ago


Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱325,000 - ₱475,000

We're seeking a talented Customer Support Agent to join our team.

Job Description:

We're looking for individuals who love helping others and want to grow their careers in a fully remote environment. As a Customer Support Agent, you'll be the face of our company, providing top-notch support to our customers via chat, email, or phone.

  • Respond to customer inquiries related to product information, order tracking, returns, and account concerns
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support
  • Stay informed on product updates and support practices to ensure a consistent customer experience
Required Skills and Qualifications:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail
Benefits:
  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup — work from anywhere you're comfortable
  • Opportunities to grow with us as we scale

In addition to these benefits, we offer a comprehensive training program to help you succeed in your role.



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