Regional Operations Manager
6 days ago
At BIGMAK BURGER, LEGANES BRANCH, we're seeking a skilled Regional Operations Manager to oversee our operations across multiple locations.
Job DescriptionThis role requires frequent travel and adaptability to handle the needs of different sites, ensuring consistency, efficiency, and high standards of service or performance. The ideal candidate will have experience in a supervisory role, strong problem-solving skills, and strong leadership skills.
Key Responsibilities:- Supervise Operations: Oversee day-to-day operations across various sites, ensuring adherence to company policies, procedures, and safety standards.
- Team Management: Supervise and guide on-site staff, providing training, support, and resolving any performance issues.
- Ensure Compliance: Monitor compliance with regulatory standards, company guidelines, and health and safety protocols.
- Problem Solving: Address and resolve any operational or staffing challenges that arise within the designated area.
- Quality Control: Ensure the quality of services/products meets company expectations and customer satisfaction.
- Reporting and Documentation: Maintain accurate records of operations, incidents, performance metrics, and employee issues. Report to senior management regularly.
- Collaboration: Work closely with other supervisors, managers, and teams across different locations to align goals and strategies.
- Customer Interaction: Occasionally liaise with customers or clients to ensure service quality and address any concerns.
- Experience in a supervisory role.
- Frequent travel required.
- Strong problem-solving skills.
- Strong leadership skills.
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