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Store Operations Manager

7 days ago

Iloilo City, Western Visayas, Philippines Jollibee Group Full time

The Store Operations Manager is responsible for driving business growth and achieving sales targets, customer satisfaction, and high standards of food quality, safety, and cleanliness. This role requires exceptional leadership skills to develop and manage a team that delivers excellent service and maintains store operations in accordance with company standards.

Key Qualifications
  • Bachelor's degree in Food, Hotel, and Restaurant Management or Administration is preferred.
  • A minimum of three to four years of experience in a leadership role in the service industry is required.
  • Demonstrates strong customer management skills, making decisions to meet customer needs.
  • Possesses people management capabilities, including coaching, developing, and supervising teams.
  • Knowledge of basic store operations, with ability to identify areas for improvement and ensure compliance with defined standards.