Customer Experience Leader

Job Description:We are seeking an experienced professional to lead our post-sales support operations in the industrial automation sector.This role is critical in ensuring consistent, high-quality support for mission-critical systems, including 24/7 technical service coverage for clients in manufacturing, utilities, and infrastructure.You will lead a...

Customer Service Team Lead Job DescriptionWe are seeking a Customer Service Team Lead to lead our customer support teams and deliver exceptional service for e-commerce brands. This role requires a results-driven leader who can motivate, mentor, and elevate team members.Key Responsibilities:Lead and monitor the performance of assigned agents to ensure KPIs...

Job Description:">As a customer service specialist, you will be responsible for leading and managing the customer support function to deliver high-quality support experiences to clients and partners. This includes developing and implementing customer service policies, procedures, and standards to align with business goals and customer expectations.You will...

Lead Customer Experience ExpertAs a Lead Customer Experience Expert, you will play a pivotal role in enhancing the shopping experience for customers and representing their interests in business decisions. This position is responsible for improving the voice of the customer and providing valuable feedback insights.About the RoleThis dynamic and challenging...

Customer Experience & Support ManagerLocation:OnsiteIndustry:Industrial AutomationSalary Range:Php 40,000 – Php 50,000 monthlyJob SummaryWe are seeking a highly capable and service-orientedCustomer Experience & Support Managerto lead our post-sales support operations in theindustrial automationsector. This role is pivotal in delivering high-quality,...

Leadership OpportunityThe Customer Experience Leader will play a critical role in driving our team's performance and customer satisfaction.This is a challenging and rewarding opportunity for a skilled leader who can foster a culture of excellence, innovation, and customer-centricity within their team.Key Responsibilities:Develop and implement strategies to...

About UsTrafilea is a dynamic and innovative e-commerce group that operates multiple direct-to-consumer brands in the apparel and beauty sectors. Our focus is on using data-driven strategies to scale our businesses.We have our own online community dedicated to promoting body positivity. As a rapidly growing global player, we are committed to creating...

Customer Support ProfessionalAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and resolving issues with ease?We are seeking a highly skilled Customer Support Professional to join our team. As a key member of our support team, you will be responsible for providing top-notch customer...

The Domain Leader, Customer is pivotal in fostering a culture of global design and process discipline. This role requires both technical expertise in customer data and processes, master data management and governance, as well as strong influencing and partnering skills.The Domain Leader, Customer will support the designated process owner and executive data...

POSITION TITLE: Customer Experience & Support Manager (Industrial Automation)WORK LOCATION: Makati CityWORK SETUP: Onsite, Day ShiftSALARY: PHP 40,000 - 50,000QUALIFICATIONS:– Bachelor's degree in Electrical, Electronics, Instrumentation, or Mechatronics Engineering, or a closely related field.– Minimum of 3–5 years of experience in technical customer...