Incident Management Specialist

We are looking for a skilled Incident Response Specialist to lead the investigation and resolution of high-priority and escalated security incidents. In this role, you will work closely with internal teams to improve the bank's cybersecurity defenses and ensure timely response to threats.What You'll DoIncident Handling & InvestigationLead investigations of...

Job Summary:The Incident Manager (IMO) reports to the Head of the ESS-ITG-SMO-OD-IRD. Serves as the point of contact for all incidents of unplanned downtime/disruption of criticalsystems/applications of the Bank. Collaborates with all the support unit's representatives on resolving incidents affecting critical systems/applications the soonest possible...

Incident Resolution SpecialistWe are seeking a skilled Incident Resolution Specialist to join our team. As an Incident Resolution Specialist, you will play a crucial role in providing timely and effective support to our clients.In this position, you will be responsible for handling and resolving various IT-related incidents and inquiries, ensuring minimal...

Job Description">We are seeking a highly skilled professional to join our team as an Incident Resolution Specialist. The successful candidate will be responsible for resolving functional and technical incidents, as well as providing support to customers with questions and concerns.The ideal candidate will have experience in handling customer inquiries,...

to followBe #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your...

INCIDENT MANAGER, INCIDENT AND RECOVERY DEPARTMENTBe #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing...

Job Title: Service Communications Specialist Job OverviewThe role of a Service Communications Specialist is to facilitate and produce real-time incident communications on key service issues affecting customers of our company. High quality customer communication during service incidents is a key service differentiator, and this team ensures that...

Job Title: Incident Response SpecialistWe are seeking a highly skilled and experienced Incident Response Specialist to join our team. The ideal candidate will have a strong background in information security and incident response, with excellent analytical and problem-solving skills.Responsibilities:Provide incident response services to the organization,...

Incident Management ExpertThe Incident Manager will lead service restoration efforts, managing Mission Critical Incidents (MCIs) during assigned shifts. This role requires 7+ years of working experience as an Incident Manager in a large enterprise environment.Main Responsibilities:Manage MCIs, ensuring escalations are addressed or assigned to an accountable...

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