
Customer Service Representative Opportunity
2 days ago
About the Job
We are seeking a highly skilled Customer Service Representative to join our team. This role involves providing exceptional customer support and ensuring smooth order fulfillment.
Key Responsibilities:
- Process refunds for online orders accurately and promptly.
- Generate and manage shipping labels for outgoing packages.
- Answer customer phone calls with professionalism and clarity.
- Maintain accurate records and follow internal procedures.
- Collaborate with team members to ensure timely order resolution.
Requirements:
- Excellent English communication skills (spoken and written).
- Clear speaking voice with minimal accent.
- Strong attention to detail and organizational skills.
- Stable, high-speed internet connection.
- Ability to follow instructions and work independently.
Preferred Qualifications:
- Previous experience in eCommerce, customer service, or logistics.
- Familiarity with online order platforms and shipping tools.
Why Choose Us?
We offer a supportive work environment, opportunities for growth and development, and a chance to make a real difference in people's lives.
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