Customer Service Representative Opportunity

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱32,000 - ₱48,000
Job Overview

We are seeking enthusiastic and professional Customer Service Representatives to join our team. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls professionally and efficiently. You will resolve customer issues on the first call through effective problem-solving, research, and retrieval of information across systems to support customer needs.

Key Responsibilities
  • Handle inbound and outbound calls with excellent communication skills.
  • Resolve customer issues through effective problem-solving and accurate documentation.
  • Research and retrieve information across systems to support customer needs.
  • Guide customers through options to find the best solutions.
Required Skills and Qualifications
  • Must be 18 years or older.
  • High school diploma or equivalent required.
  • Previous call center experience is necessary.
  • Work from home experience is highly valued.
  • Strong command of the English language is essential.
Benefits
  • HMO coverage with dependents.
  • Dental coverage and in-house dental assistance.
  • Free meal during training.
  • Career growth and learning opportunities.
Others

This job operates in a professional office environment. The employee may be required to sit/stand for long periods while using a computer and headset.

Compensation

The compensation for this role is based on experience.

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