Workforce Performance Analyst

Position SummaryWe are seeking a highly motivated individual to fill the role of Real Time Analyst, working closely with our team to drive business growth and improvement.This exciting opportunity involves leading technical design projects and developing complex reporting solutions to support business leadership.ResponsibilitiesMonitor and balance real-time...

Operations Performance AnalystVXI Global Holdings is seeking a skilled Operations Performance Analyst to join our team. As a Quality Analyst, you will play a critical part in ensuring the delivery of high-quality services while optimizing business processes.Your primary responsibilities will include analyzing data to identify areas for improvement and...

About the PositionThe Performance Quality Analyst will play a key role in analyzing performance data and identifying areas for improvement at VXI Global Holdings B.V. (Philippines). They will be responsible for generating and trending QE-related reports, performing side-by-side sessions with agents, and participating in team meetings to share quality and...

Workforce ManagerThe Workforce Manager is responsible for overseeing the workforce department, which handles forecasting, scheduling, and real-time monitoring of accounts.Key Responsibilities:Manage WFM personnel to ensure effective workforce planning and deployment.Administer the setup and utilization of WFM software and reporting tools to optimize...

**Job Summary:**We are seeking a highly skilled Workforce Management Professional to join our team at VXI Global Holdings B.V. (Philippines). As a Senior Workforce Manager, you will be responsible for the day-to-day execution of workforce plans.The successful candidate will have a proven track record of effectively maintaining synergy between Operations and...

Job Title: Workforce Management/Real Time AnalystJob Summary:Transcom Worldwide Philippines, Inc. is seeking a highly skilled Workforce Management/Real Time Analyst to join our team.Main ResponsibilitiesManage all call center traffic to ensure compliance with customer service level agreements.Provide real-time and historical data to internal and external...

**Key Responsibilities:**Lead the development and implementation of workforce strategies to drive business growth and improve customer satisfaction.Manage and analyze historical center performance statistics to inform data-driven decision-making.Collaborate with Human Resources, Recruiting, and Training to coordinate the hiring and training of new employee...

This critical role requires a skilled professional to develop and implement operational reporting solutions that drive business success.Key Responsibilities:Develop and maintain complex reporting solutions.Provide technical design support for projects.Oversee processes for developing reporting infrastructure.Requirements:A minimum of 1 year experience in...

As a Real Time Analyst at VXI Global Holdings B.V. (Philippines), you will play a key role in supporting business leadership by developing complex financial and operational reporting solutions.Key Responsibilities:Monitor and analyze real-time data to optimize staffing levels and call volume management.Lead technical design projects and oversee processes for...

VXI Global Holdings is hiring a Workforce Specialist to oversee our workforce management processes. The successful candidate will have excellent analytical skills and be able to monitor and analyze data to optimize staffing levels.Job DescriptionMonitor queue real-time to identify areas for improvement.Analyze data to determine optimal staffing levels and...

We are looking for a highly skilled Organizational Performance Coach to join our team at Bachy Soletanche Singapore. As a key member of our Human Resources department, you will be responsible for developing and implementing training programs that enhance employee competencies and drive business success.Key Responsibilities:Develop and Execute L&D Strategy:...

An Inventory Analyst plays a critical role in optimizing inventory levels, improving efficiency, and supporting the overall supply chain strategy. Here are the primary tasks typically handled by an Inventory Analyst:Data Analysis: Analyze inventory data to identify trends, patterns, and discrepancies. This includes assessing stock levels, sales trends, order...

Sutherland provides a dynamic work environment where employees can grow professionally. We believe in promoting a positive work culture and helping each other succeed.We offer integrated portfolio services that support the entire customer life cycle. This includes analytics-driven back-office and customer-facing solutions that help businesses achieve their...

The Call Monitoring Expert role at Minacs involves monitoring and evaluating the quality of customer interactions. You will assess the accuracy and adherence to established quality standards across various contact methods, including calls, emails, and chats.Core ResponsibilitiesMonitor and evaluate a sampling of inbound and outbound calls and other contact...

About the RoleSanta Isabel is seeking a motivated and detail-oriented Systems and Infrastructure Analyst to join our team. As an analyst, you will be responsible for providing technical input, solutions, and recommendations to deal pursuit. You will work closely with our technical teams to ensure the smooth operation of our IT infrastructure.You will be...

An Inventory Analyst plays a critical role in optimizing inventory levels, improving efficiency, and supporting the overall supply chain strategy. Here are the primary tasks typically handled by an Inventory Analyst:Data Analysis: Analyze inventory data to identify trends, patterns, and discrepancies. This includes assessing stock levels, sales trends, order...

About the Position:We are seeking a highly skilled Data Insights Manager to join our team at Sanitary Care Products Asia, Inc. As a critical member of our sales team, you will be responsible for driving sales growth through data-driven insights.Your main responsibilities will include analyzing sales trends, identifying areas for improvement, and providing...

Job Title: Corporate Financial AnalystAbout Us:Argus Century Pacific Builders Alliance Corp. is a leading company in the construction industry, committed to delivering quality projects and exceptional service.Job Description:We are seeking a talented Corporate Financial Analyst to join our team. The successful candidate will be responsible for analyzing...

Research Analyst Job DescriptionWe are seeking a highly analytical and detail-oriented Research Analyst to collect, analyze, and interpret data to support business decisions.Our Expectations:Conduct comprehensive research to gather relevant data and information.Identify industry trends, market conditions, and competitor activities to inform business...

This role plays a crucial part in supporting business leadership through the development of complex financial and operational reporting solutions.Responsibilities:Monitoring and analyzing real-time data to ensure effective staffing levels and call volume management.Providing technical design support for projects and overseeing processes for developing...