Workforce Management Analyst
5 days ago
The Call Monitoring Expert role at Minacs involves monitoring and evaluating the quality of customer interactions. You will assess the accuracy and adherence to established quality standards across various contact methods, including calls, emails, and chats.
Core Responsibilities- Monitor and evaluate a sampling of inbound and outbound calls and other contact methods to determine quality standards.
- Report results of evaluations to stakeholders, including Quality Leadership, Operations, and Client teams.
- Collaborate with Quality Leadership staff, Operations, Program Management, and clients to ensure scoring consistency and best practices.
- Maintain a strong knowledge base of client products, services, and program strategies.
- Bachelor's Degree in a related field from a four-year college or university.
- Effective communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Proficient in Microsoft Office.
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Workforce Optimization Manager
7 days ago
Davao City, Davao, Philippines VXI Global Solutions Full timeWorkforce ManagerThe Workforce Manager is responsible for overseeing the workforce department, which handles forecasting, scheduling, and real-time monitoring of accounts.Key Responsibilities:Manage WFM personnel to ensure effective workforce planning and deployment.Administer the setup and utilization of WFM software and reporting tools to optimize...
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Workforce Management Coordinator
3 days ago
Davao City, Davao, Philippines VXI Global Solutions Full timeAbout the RoleThis is an entry-level position in Project Management and Information Technology, focusing on workforce management and data analysis.The successful candidate will analyze and monitor real-time staffing levels and call volumes, ensuring optimal productivity and efficiency.Main DutiesDevelop and maintain complex financial and operational...
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Workforce Management Coordinator
2 days ago
Davao City, Davao, Philippines COLLOSEO Full timeJob SummaryWe are seeking an experienced Workforce Management Coordinator to support our HR department in organizing employee training, development programs, and performance reviews. The successful candidate will be responsible for coordinating logistics, communicating with stakeholders, and ensuring smooth execution of these initiatives.This role requires...
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Workforce Specialist
3 weeks ago
Davao City, Davao, Philippines VXI Global Holdings Full timeKey Responsibilities- Monitors queue real-time- Analyzes, monitors and balances real-time staffing levels vis-a-vis call volumes, busy lines, production issues- Assists during downtime- Prepares real-time analysis on a daily basis to ensure employee schedule adherence and management and tracking of off-line exceptionsQualifications- At least with 1 year of...
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Real Time Performance Analyst
3 days ago
Davao City, Davao, Philippines VXI Global Solutions Full timePosition SummaryWe are seeking a highly motivated individual to fill the role of Real Time Analyst, working closely with our team to drive business growth and improvement.This exciting opportunity involves leading technical design projects and developing complex reporting solutions to support business leadership.ResponsibilitiesMonitor and balance real-time...
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Workforce Development Professional
2 days ago
Davao City, Davao, Philippines Ferby Document Processing Full timeWe are seeking a Workforce Development Professional at Ferby Document Processing to design and implement training programs that enhance employee skills and productivity.Job SummaryAs a key member of our HR team, you will be responsible for developing and delivering training programs, conducting performance evaluations, and collaborating with department heads...
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Payroll Processing Manager
2 days ago
Davao City, Davao, Philippines Jack Rabbit Management and Holding Corporation Buhangin branch Full timeJob ResponsibilitiesWe are seeking a skilled Payroll Analyst to join our team in Buhangin. The ideal candidate will have a solid understanding of payroll processing and be able to accurately calculate and manage employee salaries and benefits.The successful candidate will also be responsible for maintaining accurate employee records, tracking time and...
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Organizational Excellence Sr. Manager
4 weeks ago
Davao City, Davao, Philippines weSource Management Consultancy Full timeOrganizational Excellence Sr. Manager - Davao - 180KAbout the Job:Qualifications - ExternalKey Responsibilities:Working collaboratively with the team to achieve optimal results on efficiency metrics and help them achieve promoter status, grow current business and win new clients through projects that will improve customer lifetime value.Support the Service...
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Inventory Analyst
4 weeks ago
Davao City, Davao, Philippines Chef's Hut Bakery Corp (PANADERO | P DONUTS) Full timeAn Inventory Analyst plays a critical role in optimizing inventory levels, improving efficiency, and supporting the overall supply chain strategy. Here are the primary tasks typically handled by an Inventory Analyst:Data Analysis: Analyze inventory data to identify trends, patterns, and discrepancies. This includes assessing stock levels, sales trends, order...
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Workforce Management Professional
2 days ago
Davao City, Davao, Philippines Riverfalls Corporation Full timeThe ideal candidate will have 2+ years of experience in HR administration, with a strong focus on recruitment and talent management. You should be able to effectively communicate with employees at all levels, providing guidance and support when needed.Responsibilities:Manage the recruitment process, including sourcing candidates and conducting...
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Workforce Development Manager
2 days ago
Davao City, Davao, Philippines TDEVS SERVICES INC Full timeAbout the RoleThe HR Director will play a critical role in shaping the future of our organization. This position requires a strong understanding of human resources principles and practices, as well as excellent leadership and communication skills.As the HR Director, you will be responsible for overseeing all aspects of talent management, including...
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Inventory Analyst
1 week ago
Davao City, Davao, Philippines Chef's Hut Bakery Corp (PANADERO | P DONUTS) Full timeAn Inventory Analyst plays a critical role in optimizing inventory levels, improving efficiency, and supporting the overall supply chain strategy. Here are the primary tasks typically handled by an Inventory Analyst:Data Analysis: Analyze inventory data to identify trends, patterns, and discrepancies. This includes assessing stock levels, sales trends, order...
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Financial Analyst
2 days ago
Davao City, Davao, Philippines MINDANAO UNITED TRANSPORT SERVICE COOPERATIVE Full timeAbout the PositionWe are seeking a talented Financial Analyst to analyze financial data and provide insights to support business decisions.Main ResponsibilitiesAnalyze financial data and prepare reports to support business decisions.Collaborate with the management team to develop financial strategies and plans.RequirementsBachelor's degree in Accounting,...
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Operations Management Lead
7 days ago
Davao City, Davao, Philippines VXI Global Solutions Full timeSeniority LevelThis position requires a Mid-Senior level professional.About VXI Global SolutionsVXI Global Solutions is a leading provider of outsourcing and offshoring consulting services. We are committed to delivering exceptional results through our dedicated team of experts.Job DescriptionWe are seeking an experienced Workforce Manager to join our team....
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Business Financial Analyst
2 days ago
Davao City, Davao, Philippines PHILIPPINE SEVEN CORPORATION DAVAO Full timeWe are seeking a talented Business Financial Analyst to join our team at PHILIPPINE SEVEN CORPORATION DAVAO. As a Business Financial Analyst, you will be responsible for analyzing financial data, identifying trends, and developing financial strategies to support business growth.About the Role:This role is perfect for individuals who enjoy working with...
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Financial Analyst
7 days ago
Davao City, Davao, Philippines ACS MANUFACTURING CORPORATION Full timeWe are looking for a Financial Analyst to join our team.The ideal candidate must have a degree in Accountancy, Accounting Technology, Management Accounting or equivalent.At least 1 year of working experience in accounting is desired, but we also consider fresh graduates for this position.The candidate must reside in Davao City.To apply, please send your...
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Purchasing Analyst
2 days ago
Davao City, Davao, Philippines AAI WORLDWIDE LOGISTICS DAVAO Full timeWe are seeking a highly motivated and detail-oriented Purchasing Analyst to join our team.About the CompanyAAI Worldwide Logistics Davao is a leading logistics company providing innovative solutions to customers worldwide.ResponsibilitiesConduct market research to identify potential suppliers and assess their capabilities.Analyze data to inform purchasing...
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Corporate Financial Analyst
3 days ago
Davao City, Davao, Philippines Argus Century Pacific Builders Alliance Corp. Full timeJob Title: Corporate Financial AnalystAbout Us:Argus Century Pacific Builders Alliance Corp. is a leading company in the construction industry, committed to delivering quality projects and exceptional service.Job Description:We are seeking a talented Corporate Financial Analyst to join our team. The successful candidate will be responsible for analyzing...
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Workforce Management Coordinator
4 days ago
Davao City, Davao, Philippines CHIEF LOGISTICS Full timeOthersThis role is perfect for someone who enjoys working with people, has a keen eye for detail, and can multitask effectively. If you are passionate about providing exceptional customer service and supporting the HR department, we encourage you to apply.As an HR Assistant at CHIEF LOGISTICS, you will have the opportunity to make a real difference in our...
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Financial Analyst
2 days ago
Davao City, Davao, Philippines CCT MULTIPURPOSE COOPERATIVE BUHANGIN Full timeShareJob DescriptionDescriptionThe Finance Analyst plays a crucial role in supporting the company's financial decision-making by conducting in-depth financial analysis, developing financial models, and preparing reports. This position requires strong analytical, problem-solving, and communication skills to effectively analyze financial data, identify trends,...